Last updated: [19/05/2025]
Altus Safety is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1. Who We Are
Altus Safety Ltd
Website: https://www.altussafety.com
Phone: 0330 113 0870
Email: enquiries@altussafety.co.uk
Registered in England and Wales
2. What Information We Collect
We may collect and process the following personal data:
- Contact details (e.g. name, email address, phone number, company name)
- Communication data (e.g. emails, phone calls, online enquiries)
- Website usage data (e.g. IP address, browser type, pages visited, time spent)
- Technical data (e.g. cookies, device information)
We do not collect any special category (sensitive) personal data unless you voluntarily provide it.
3. How We Collect Your Data
We collect personal data through:
- Contact forms on our website
- Email and phone communications
- Direct business interactions
- Cookies and analytics tools (e.g. Google Analytics)
4. Why We Use Your Data
We use your data to:
- Respond to enquiries and provide services
- Communicate with you about projects or orders
- Improve our website and customer experience
- Comply with legal or regulatory obligations
- Send occasional marketing communications (only with your consent or where legitimate interests apply)
5. Legal Bases for Processing
We process your personal data under the following lawful bases:
- Contractual necessity – to perform a contract or pre-contractual steps
- Legitimate interests – to run our business and provide quality services
- Legal obligation – to comply with the law
- Consent – where required, e.g. for marketing emails
6. Sharing Your Data
We do not sell your personal information. We may share it with trusted third parties such as:
- IT and system support providers
- Professional advisors (e.g. legal or accounting services)
- Regulatory bodies or law enforcement, if legally required
All third parties are required to respect your data and process it in accordance with the law.
7. Data Security
We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, alteration, or disclosure.
8. Data Retention
We only keep your personal data for as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request restriction of processing
- Data portability
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please email us at enquiries@altussafety.co.uk.
10. Cookies
Our website uses cookies to enhance user experience and analyse traffic. You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy (if available).
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “last updated” date at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Altus Safety
0330 113 0870
enquiries@altussafety.co.uk
https://www.altussafety.com